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Policies & FAQ's

I can't find my size slip. Can I special order a size?

We are adding XS and XL sizes to our collection of slips and we hope to make them available soon.  If you have a specific size and color request, let us know and we'll move it to the top of the list.  Simply email  us HERE at Lotislips@gmail.com

Can I wear the Loti slip at my waist?

Yes! The Loti Slip is elastic and will fit where it sits comfortably for you.  Please refer to the size chart to make sure you're ordering the size that works best for you.  

How long will it take for me to receive my slip?

In Stock Items Ship in 1-2 business days.  We use the USPS for standard shipping.  All packages are shipped from North Carolina, so once a package is mailed, it may take 1-4 days to receive the package.  It's worth the wait...but if you're in a hurry, we do offer expedited shipping options too.

Where are Loti Slips made?

Loti Slips are handcrafted in Cary, North Carolina. 

How do I wash a Loti slip?

Machine wash cold, gentle cycle. Tumble or line dry. Warm iron if needed.

I’m interested in ordering slips for my wedding party. Can I get a discount for ordering several at once?

Yes, we offer a 10% discount for three or more slips. Simply enter the code WARDROBE at checkout.   

What is your return policy?

We gladly accept returns within 14 days of delivery if the item is unworn and tags are still attached.  Please note we do not provide pre-paid return labels and we are not able to refund shipping fees.

Please send exchanges and returns to:

Loti

Attention: Exchange/Returns

808 Landuff Court

Cary, NC 27519

How do I contact you?

We'd love to hear from you! Email us HERE at Lotislips@gmail.com

 

Terms & Conditions:

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Loti LLC, Copyright © 2017, ALL RIGHTS RESERVED. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.